Terms of Service


This document constitutes an electronic record under the Information Technology Act, 2000, and its associated rules, including any amendments thereto. It is generated by a computer system and does not require physical or digital signatures. Published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, it encompasses the rules, regulations, privacy policy, and Terms of Use governing access to or usage of the website.

Ombre Bliss is the owner of the domain name www.ombrebliss.com.

USER AGREEMENT

Please carefully read this Terms of Service Agreement. By using this website or ordering products from it, you agree to be bound by all the terms and conditions outlined in this Agreement.

This Agreement governs your use of the website www.ombrebliss.com where Ombre Bliss offers products for purchase, or your purchase of products available on this Website. It includes, and incorporates by reference, the policies and guidelines mentioned below. Ombre Bliss reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised terms of the agreement on this Website. Any change or revision in this agreement will be reflected with the date of change or revision at the top of this agreement. The changed or revised Agreement shall be effective immediately after it is posted on this Website. Your use of the Website or the services available on the website following posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions.

Ombre Bliss encourages you to review these terms of the user Agreement whenever you visit the Website to ensure you understand the terms and conditions governing the use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Ombre Bliss for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website, including the services available on it. By implicitly or expressly accepting these Terms of Use, You also accept and agree to be bound by Ombre Bliss's Policies (including but not limited to Privacy Policy) as amended from time to time. If you would like to print this Agreement, please click the print button on your browser toolbar.

IMPORTANT DISCLAIMERS

The following disclaimers are essential for determining any relationship between You and Ombre Bliss for your use of any services on the website:
  • Ombre Bliss, its associates, affiliates, service providers, and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timelines of any content, information, software, text, graphics, links, or communications provided on or through the use of the Website or that the operation of the Website will be error-free and/or uninterrupted.
  • You understand, agree, and acknowledge that Ombre Bliss uses third-party service providers to store and process your personal information and other information provided to Ombre Bliss (as more specifically identified in the Privacy Policy). Such third parties may store and process your personal information in a country or state which may not have jurisdiction over You, and/or such country or state may not have any data protection or data privacy laws, or such country’s or state’s data protection or data privacy laws may not be as strong as the country or state having jurisdiction over You or over Ombre Bliss. You agree and understand that Ombre Bliss provides no guarantee, warranty, or assurance that such third-party service providers will protect Your personal information, and Ombre Bliss shall not be liable for any actions, commission, omission, misconduct, fraud, or negligence (whether in contract or tort or under public policy) of these third parties.
  • You understand, agree, and acknowledge that Ombre Bliss will not be liable for any claim of recovery of damages, payments, repayments, or any monetary claims for banking fraud or negligence or damages arising from financial losses, mental agony, harassment, or any kind of action in tort or public policy or otherwise on account of leakage of any of your information, including bank details, card details, or any other delicate personal information in case the website www.ombrebliss.com is hacked by any third party’s intervention through local intervention or international threats, including through widespread viruses, spam, Trojans, etc., which are circumstances beyond the control of Ombre Bliss and for which no fault can be attributable. Ombre Bliss guarantees no security of personal information in such situations, and none of our privacy policy will be applicable in such situations until everything on the website is restored to normal. You agree that the aforementioned disclaimers shall be in addition to any other disclaimers given in this User Agreement.

    MEMBERSHIP ELIGIBILITY

    In order to use the service of Ombre Bliss through the website, you may use guest login or you may create your own Ombre Bliss account to use certain Ombre Bliss Services, and you may be required to be logged in to the account and have a valid payment method associated with it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. To create your Ombre Bliss account, you must be eligible to enter into a contract under the Indian Contract Act, 1872. “Incompetent persons” under the Indian Contract Act, 1872 are not eligible for an Ombre Bliss account. Any minor, i.e., a person below the age of 18 years, can use the website and transact only through its legal guardians or parents. Ombre Bliss reserves the right to terminate your account/refuse to provide its services if it is discovered that the person using the website and making transactions is an “Incompetent person” under the Indian Contract Act, 1872 who cannot enter into a contract. Any person who creates an account with Ombre Bliss will be called/referred to as a Registered User.

    YOUR ACCOUNT & REGISTRATION OBLIGATIONS

    If you use the Website as a Registered User, you are responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter alia, to provide true, accurate, current, and complete information about yourself as prompted by Website registration form or provided by You as a Visitor. If you provide any information that is untrue, inaccurate, not current or incomplete or Ombre Bliss has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with the present terms of use agreement, Ombre Bliss has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website and to provide its services.

    ELECTRONIC COMMUNICATIONS

    When You use the Website or send emails or other data, information, or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by any other mode of communication, electronic or otherwise. You can unsubscribe to any such emails or newsletters when there is an option available to you as per the terms mentioned in the privacy policy.

    USE OF PRODUCTS AND SERVICES

    The products and services provided by Ombre Bliss on this website are for personal use only. Selling or reselling of products and services obtained through the Ombre Bliss website is completely prohibited, and Ombre Bliss reserves its right to take appropriate legal action in adverse situations. Please note that we can call our customers and use their email ID for calling purposes regarding order and tracking queries and for marketing campaigns.

    Our products are non-returnable due to the hygiene and personal care nature of the product.

    However, in the unlikely event of a damaged, defective, or different item delivered to you, or regarding the delivery, kindly contact us within 24 hours.

    FEES AND SERVICES

    Membership on this website is free. Ombre Bliss does not charge for browsing and purchasing products from this website except for the sale price of the product, applicable taxes as per the laws of India, as well as the delivery charges wherever they are applicable. If you purchase any product from Ombre Bliss, then you are obligated to make its payment of charges as per Ombre Bliss payment policies. If you do not make payment or refuse to make payment of charges after purchasing a product or services from Ombre Bliss, then Ombre Bliss reserves the right to annul the order or not to deliver the said product or to take measures like issuance of warning, temporarily/indefinitely suspend or terminate Your membership of the Website and refuse to provide You with access to all current and future use of the Website in case of non-payment of fees by You to www.ombrebliss.com and also reserves the right to take legal action which is permissible in law for recovery of the payments in case of non-payment of charges.

    USE OF THE WEBSITE

    By using this website, You agree, undertake, and confirm that your use of the Website shall be strictly governed by the following binding principles: • You are solely responsible for your information. • You shall not host, display, upload, modify, publish, transmit, update, or share any information or share/list any information or item that: – Belongs to some other person to which You do not have any right. – Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986. – Harms minors in any way. – Violates any law for the time being in force. – Threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents the investigation of any offence or is insulting to any other nation. – Violates any right of Ombre Bliss or its representatives. – You will not copy any content of this website which is the proprietary interest of Ombre Bliss, copying of which may violate the Intellectual Property Rights of Ombre Bliss. – You will not use the details available on the website to mislead any third person. – You will not write anything about Ombre Bliss on any social networking or post any of its content without the permission of Ombre Bliss. – You will not engage in the infringement of the trademark of Ombre Bliss by adopting or using the mark Ombre Bliss or any mark wherein the mark Ombre Bliss forms one of the essential features.

    LIMITATION OF LIABILITY

    In no event shall Ombre Bliss be liable for any indirect, incidental, special, incidental, consequential, punitive, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with the Website, its services, or this agreement (however arising, including negligence or under torts or under public policy).

    INDEMNITY

    You shall fully indemnify, keep indemnified, defend and hold harmless Ombre Bliss, its owners, licensees, subsidiaries, affiliates, third parties and their respective shareholders, officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of this terms of use or any rules and policies contained herein, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

    DISPUTE RESOLUTIONS

    Generally, transactions are conducted smoothly on www.ombrebliss.com. But in case any issue arises then at www.ombrebliss.com, we have a Dispute Resolution process to resolve disputes amicably between Buyers and Ombre Bliss. A ‘Dispute’ can be defined as a disagreement between a Buyer and Ombre Bliss in connection with a transaction on the Website. At www.ombrebliss.com, you can register your grievance at the customer care number or you can write to us at support@ombreebliss.com. Ombre Bliss will make its best possible effort to settle the issue amic